People. Packages. Progress.
Local and regional delivery for businesses, healthcare and the communities we serve, from a woman-owned company based in Ann Arbor.
Local roots.
Farther reach.
Our services
Book a single run when you need one, set up a route and stop thinking about it, or hand us your whole delivery program.
Reliable, recurring delivery routes for businesses, healthcare facilities and organizations.
Time-sensitive, secure delivery for medical offices, labs, pharmacies and healthcare providers.
Same-day and next-day delivery for businesses and individuals across Southeast and South-Central Michigan.
Custom delivery support for growing businesses, with dependable drivers and flexible solutions.
Why choose DW Route
You always work with a real person who knows your route, usually the owner.
On time, every time. We treat your delivery like it matters, because it does.
Smarter routes mean faster delivery, lower costs and a smaller footprint.
From everyday packages to sensitive medical items, every delivery is handled with care and respect.
Our story
DW Route was built on hard work, reliability and a belief that good service still matters. When you call, you reach the owner. When we say we'll be there, we are.
Our storyWho we work with
National networks are built for big accounts. We work with the pharmacies, practices, shops and offices that want the same driver every day and a person who answers the phone.
Home delivery that competes with the chains, without hiring a driver.
Daily specimen sweeps, STAT pickups, and supplies and records between locations.
Medications and supplies on a set schedule, to facilities and patients' homes.
Same-day delivery to your customers, so you can compete with the big guys.
Parts and tools between dealers, repair shops, warehouses and job sites.
Signed documents and time-sensitive paperwork, delivered by a real person.
Rain or shine
Patients still need their prescriptions during a January ice storm, and customers still expect their orders in a July heat wave. We plan for the weather so your runs happen anyway.
Orders travel sealed and bagged, and doorstep drops go somewhere covered, never left in a puddle.
We leave early on snow days, and insulated containers keep specimens and medications from freezing in the car.
Cold packs and insulated coolers keep temperature-sensitive items in range, even when it's 90° out.
If roads get truly dangerous, you hear from us before your pickup window, with a plan. We never just don't show.
Local roots. Farther reach.
Daily routes cover 23 towns within a 20-mile radius, along US-23, I-96, I-94, M-14 and I-275. We're based in Ann Arbor.
More communities. Stronger together.
Getting started
Call or send the quote form: what you ship, where it goes and how often.
Per-run or flat monthly pricing within one business day. No long contracts.
Medical clients: we sign your BAA and send our training certificates. Everyone: we agree on times and contacts.
We walk your pickup and drop-off points once, then run on schedule with proof of every delivery.
Questions
We're based in Ann Arbor. Daily routes cover every town in our 20-mile service radius: Ann Arbor, Ypsilanti, Dexter, Saline, Whitmore Lake, Hamburg Township, South Lyon, Canton, Chelsea, Plymouth, Pinckney, Brighton, Northville, Westland, Novi, Wixom, Walled Lake, Milford, Howell, Farmington Hills, Commerce Township, Hartland and Highland. Regional runs reach Ingham, Jackson, Calhoun, Hillsdale and Lenawee counties, plus Detroit-area labs and DTW airport, by arrangement.
No. Medical courier work is one of our specialties, but we also run scheduled routes, same-day local delivery and contract logistics for shops, offices, contractors, distributors and individuals.
Prescriptions and lab specimens, parts and tools, documents, retail and online orders, supplies and small equipment. Most runs fit in a standard SUV; larger items and pallet loads can be arranged.
Yes. Every driver completes HIPAA training every year, and we sign a Business Associate Agreement with any client whose deliveries include patient information. Labels and paperwork stay closed and out of sight, and we never keep patient details longer than your agreement allows.
Yes. We'll sign yours, or we can provide ours for your review.
Yes. We handle ambient, refrigerated and frozen specimens, use Category B (UN3373) triple packaging, and record chain of custody at every hand-off. Vehicles carry spill kits, and drivers are trained under OSHA's Bloodborne Pathogens Standard.
Tell us what you move, where and how often. You'll get a written quote within one business day.